ams - automic managed service
AMS - Automic Managed Service
With AMS – Automic Managed Service, we offer customized services to ensure that your Automic environment runs smoothly – flexibly, scalably, and reliably. Our transparent service packages with fixed monthly costs give you a high degree of cost certainty. Our experienced team of automation experts is happy to provide round-the-clock support for your systems, relieving your internal team of administrative tasks.
You decide how much responsibility you want to hand over – we tailor our services to your needs.
We take over where it gets challenging for you.
Does your team use Automic in critical environments—and repeatedly encounter limitations? We are familiar with the typical challenges:
Operation in sensitive environments
Disruptions in strategic and important core processes can have serious consequences – we ensure stability.
Knowledge gaps within the team
Is technical expertise only available on an ad hoc basis? Our experts provide long-term support for your business, filling any gaps in knowledge.
Complex license management
We support you in license management – quickly, transparently, and reliably.
Staff shortages & high costs
Small teams, big responsibility? We take care of monitoring, incident and request processing for your team – efficiently and reliably.
Expensive infrastructure
We take care of hosting, operation, and maintenance of your Automic platform—including the database and system environment. You save time, money, and effort.
Upgrade complexity
Unsure about Automic upgrades? We bring routine, experience, and a proven roadmap to the table.
Automic as SaaS – Highly available in the cloud
Use Automic as a fully managed SaaS solution in the cloud – secure, scalable, and highly available. Thanks to our many years of experience with the AWS cloud and comprehensive Automic expertise, we can provide your process automation as a Kubernetes-based (AWS EKS) SaaS platform on request.
- Modular & stable platform
The Kubernetes edition offers more flexibility and stability than traditional on-premises installations.
- Maximum availability
The database also runs with high availability in the cloud – for minimal downtime.
- Fully managed
We take care of setup, operation, and maintenance—you focus on your processes.
Automic as SaaS – Highly available in the cloud
Use Automic as a fully managed SaaS solution in the cloud – secure, scalable, and highly available. Thanks to our many years of experience with the AWS cloud and comprehensive Automic expertise, we can provide your process automation as a Kubernetes-based (AWS EKS) SaaS platform on request.
- Modular & stable platform
The Kubernetes edition offers more flexibility and stability than traditional on-premises installations.
- Maximum availability
The database also runs with high availability in the cloud – for minimal downtime.
- Fully managed
We take care of setup, operation, and maintenance—you focus on your processes.
Your advantages at a glance
24/7 SUPPORT AND OPERATION
Reliable support for your Automic systems around the clock. Proactive, secure, and always available—so that your automation runs smoothly at all times.
PRDICTABLE COSTS
Transparent service packages at fixed monthly prices. Predictable, clear, and with no hidden costs – so you can concentrate fully on your processes.
CERTIFICATION
Direct line to Broadcom thanks to our certification. With Automic Expert Advantage, you benefit from short communication channels, up-to-date information, and genuine expert knowledge.
TRAINING
Training and consulting for your Automic success. Individually tailored, practically implemented – for sustainable results in your process automation.
DISCHARGE
Our experts take the strain off your team. We take care of administrative tasks—efficiently, reliably, and without any extra work for you.
EXPERTS
Benefit from our constantly updated expert knowledge in operating cloud environments and backing up data in Automic landscapes.
Contact us to learn more about our service packages and service models.
Your AMS
contact person
Andreas Jähnichen
Senior Consultant Automic
Productowner AMS
