Privacy Policy

Contact forms and contact by e-mail

If you contact us via the contact form or by e-mail or register for an event, the contact details you provide will be stored for the purpose of processing the inquiry and answering any follow-up questions. When contacting us, you can decide whether you would like to be informed about our services in the future and, if so, which ones.

Our range of services is generally aimed at business customers. As a rule, this is therefore business contact data provided to a person by their respective employer. We reserve the right to delete contact data if we determine that this is not the case.

The following data is collected by the bbc in the context of establishing contact and registering for an event according to relevance; mandatory fields are marked accordingly in the form and include

• Title
• Firstname
• Surname
• E-Mail
• company

The data will be processed for the purposes of processing and responding to your request. The data will be deleted depending on your request and the legal requirements of the GDPR – in particular if you request us to do so (see section Your rights). Data processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR.

Contacting and making appointments via Microsoft Bookings

We use Microsoft Bookings, a service of Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland (hereinafter referred to as “Microsoft”), to arrange consultation appointments with you and to manage appointments. Microsoft Bookings is part of the overall office solution Microsoft Office 365 also offered by Microsoft.

By clicking on the corresponding button, you will be directed to our Microsoft Bookings booking page. If you would like to arrange a consultation appointment with us, you will need to provide the following data:

• Date and time of the desired appointment
• Name

You can also optionally enter the following data:

• E-Mail
• Adress
• Phonenumber
• Your advisor preference
• Your notes to us

In addition to your IP address, Microsoft Bookings also processes meta/communication data (e.g. device and browser information).

The processing with regard to appointment scheduling and appointment management is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. The processing of all other data is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR to provide our customers with an easy way to book appointments and to use the services of a professional provider for this purpose.

You can view Microsoft’s privacy policy here:

https://privacy.microsoft.com/de-de/privacystatement

Event participation and appointment scheduling via Microsoft Forms or Microsoft Teams

We use Microsoft Forms and Microsoft Teams, a service provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland (hereinafter referred to as “Microsoft”) for event participation and appointment management. Microsoft Forms and Microsoft Teams is part of the overall office solution Microsoft Office 365 also offered by Microsoft.

By embedding via IFrame you will be redirected to our Microsoft Forms and Microsoft Teams booking page. If you wish to take part in the event, you will need to provide the following data:

• Firstname
• Surname
• E-Mail
• professional position
• Company
• Confirmation of the event date

In addition to your IP address, Microsoft Forms and Microsoft Teams also process meta/communication data (e.g. device and browser information).

The processing with regard to event participation and appointment management is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. The processing of all other data is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR to provide our customers with an easy way to participate and to use the services of a professional provider for this purpose.

You can view Microsoft’s privacy policy here:

https://privacy.microsoft.com/de-de/privacystatement

Events with partners

At regular intervals, bbc organizes campaigns in collaboration with its partners, offering webinars, live formats, white papers, and more. As a prospective customer or existing customer of bbc or our partners, you can benefit from these events. In return, we would like to contact you to give you the opportunity to get to know our service portfolio and our contact persons. Your contact details will be passed on to partners or the technical organizer in accordance with the conditions specified by the organizer for the individual event. For tracking measures for advertising purposes, your consent to the use of cookies and other tracking technologies is required and is within your own discretion.

You can revoke your consent at any time via a link in the emails we send you and resume contact with us yourself. The information provided in the forms, including the contact details you provide there, will be stored for a maximum of 180 days for the purpose of transmitting the requested information and in case of follow-up questions. If we have aroused your interest and you wish to remain in active contact with us, we will only delete your contact details once the business purpose has ceased to exist or the statutory retention obligations have expired.

This procedure may be deviated from for individual events or campaigns if our partners or bbc need to contact you specifically for the event, if this is a prerequisite for participation. In such cases, you will be informed of the data collection by the partner and, if you have a prevailing interest, you consent to the data collection by our partners and bbc. Our partners process the collected data in accordance with their privacy policies.

Data processing is carried out in accordance with Art. 6 (1) (a) and (f) GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until withdrawal.

Newsletter

You have the option of registering for the free newsletter on our website. Please note that our range of services is generally aimed at existing and potential business customers and not at private individuals. We therefore reserve the right to refuse inclusion in the mailing list. For your registration to be valid, we require your legally binding consent. To verify that the registration was actually made by the owner of the email address, you will receive a confirmation email during the registration process containing a link that you must click on to complete the registration. This email contains a link to the privacy policy on our website so that you can review our data protection practices. We log your newsletter subscription as proof of your consent. In addition, we send newsletters to existing customers to inform them about our services and current topics. You can revoke your consent to receive the newsletter or object to receiving the newsletter at any time by clicking on the clearly visible link at the end of each newsletter and unsubscribing in the subscription center or by contacting us by email. As a result, you will not receive any further newsletters in the future unless you request them again. bbc uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede, Germany (hereinafter “CleverReach”). CleverReach is a service that can be used to organize and analyze newsletter distribution. The data you enter for the purpose of receiving the newsletter (e.g., email address) is stored on CleverReach’s servers in Germany or Ireland. Statistical surveys also include determining whether the newsletters are opened, when they are opened, and which links are clicked. Although this information can be technically assigned to individual newsletter recipients, an analysis of personal data is disabled and information about newsletter recipients is only evaluated in pseudonymized form and cannot be decrypted or assigned to individual persons. For interested parties without a contractual relationship, data processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR. The sending of newsletters to existing customers may be based on Section 7 (3) UWG in conjunction with Art. 6 (1) lit. f GDPR; tracking is also carried out on the basis of Art. 6 (1) lit. f GDPR. The storage of data to prove your consent is based on Art. 6 (1) lit. c GDPR.

The sending of the newsletter and the use of pseudonymized tracking is generally based on Art. 6 para. 1 lit. a GDPR. The sending of newsletters to existing customers for direct marketing purposes is based on Section 7(3) of the German Unfair Competition Act (UWG) in conjunction with Art. 6(1)(f) GDPR. You have the right to object to data processing at any time with future effect. The storage of data to prove your consent is based on Art. 6(1)(c) GDPR.

Your rights

When processing personal data, the GDPR grants you, as a website user, the following rights:

Right to information (Art. 15 GDPR):

You have the right to request confirmation as to whether personal data concerning you is being processed; if this is the case, you have the right to obtain information about this personal data and the information specified in detail in Art. 15 GDPR.

Right to rectification and erasure (Articles 16 and 17 GDPR):

You have the right to request the immediate correction of inaccurate personal data/information concerning you and, if necessary, the completion of incomplete personal data/information.

You also have the right to request that personal data concerning you be deleted immediately if one of the reasons specified in Art. 17 GDPR applies, e.g. if the data is no longer required for the purposes for which it was collected.

Right to restriction of processing (Art. 18 GDPR):

You have the right to request the restriction of processing if one of the conditions listed in Art. 18 GDPR is met, e.g. if you have objected to the processing, for the duration of any review.

Right to data portability (Art. 20 GDPR):

In certain cases, which are listed in detail in Art. 20 GDPR, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format or to request that this data be transferred to a third party.

Right to object (Art. 21 GDPR):

If data is collected on the basis of Art. 6 para. 1 sentence 1 lit. f (data processing to safeguard legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or the processing serves to assert, exercise, or defend legal claims.

Right of withdrawal (Art. 7 GDPR):

You have the right to withdraw your consent to data processing on our website at any time. Withdrawing your consent does not affect the lawfulness of processing based on consent before its withdrawal. You were informed of this when you gave your consent via the link to this privacy policy.

Right to lodge a complaint with a supervisory authority (Art. 77 GDPR):

You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your data violates data protection regulations. The right to lodge a complaint can be exercised in particular with a supervisory authority in the member state of your residence, your place of work, or the place of the alleged violation. The supervisory authority responsible is the data protection authority in Lower Saxony (Landesbeauftragte für den Datenschutz Niedersachen).

You also have the right to contact the bbc data protection officer directly in this regard.