automation services
SC4A & AMS4Automic
Run Automic securely—as a managed service or a fully independent SaaS solution from Germany.
With SC4A – SouverainCloud4Automic and AMS4Automic, best-blu offers two tailored operating models for your Automic environment: ranging from a supportive Application Management Service to a fully managed Automic SaaS platform hosted in a German cloud.
We take on exactly as much responsibility as you’re willing to delegate.
Schedule a consultation now!
Two models. One goal: stable Automic operation.
SC4A – SouverainCloud4Automic
Automic as a single-tenant SaaS solution from Germany. SC4A is the fully managed Automic platform in the cloud. Hosting, infrastructure, database, backup, updates, and operations are handled by the BTC Group and best-blu. Ideal for companies that want to run Automic in a modern, highly available, and GDPR-compliant manner—without having to manage their own infrastructure.
AMS4Automic
Application Management Services for Your Existing Automic Environment. AMS4Automic supports you in the day-to-day operation of your Automic environment—from monitoring and incident handling to workflow customizations, agent installations, and release management. Ideal for companies that want to retain their existing environment but wish to outsource specific aspects of operations, support, and expertise.
SC4A – SouverainCloud4Automic
Automic as SaaS. Secure. Reliable. Made in Germany.
With SC4A, you can run your Automic platform as a fully managed, single-tenant SaaS solution—securely hosted in Germany, GDPR-compliant, and supported by experienced Automic experts at best-blu.
Your Benefots
- Less Effort
No operating costs for your Automic platform
- Security
Hosting in Germany – GDPR-compliant & digitally sovereign
- High Availability
High availability, including a fully managed database
- Cost Certainty
Predictable Costs Thanks to a Fixed Price
- Regular Updates
Quick Updates & Security Patches
- Experts
Operated by specialized Automic and cloud experts
- 24/7 Support
German-Language Support & 24/7 Response Team
Scope of Services
- Highly Available Automic Environment
- Test and Production System
- Fully Managed Database
- Backup
- Automic Web Interface
- Security-Fixes & Servicepackages
- Major-Upgrades
- German-Language Support
AMS4Automic
More than SaaS
With AMS4Automic, we support you in the day-to-day operation of your Automic environment—flexibly on a time-and-materials basis or as a fixed-price model.
Our service catalog ranges from 1st to 3rd level support and can be customized based on your desired response time and service class.
Your Benefits
- 24/7 Support and Operations
Reliable, round-the-clock support for your Automic systems. Proactive, secure, and always available—ensuring your automation runs smoothly and reliably at all times.
- Cost Certainty
Transparent service packages at fixed monthly rates.
Predictable, straightforward, and with no hidden costs—so you can focus entirely on your processes.
- Certification
A direct line to Broadcom through our certification.
Thanks to Automic Expert Advantage, you benefit from streamlined communication, up-to-date information, and genuine expert knowledge.
- Training
Training and Consulting for Your Success with Automic.
Tailored to your needs and implemented with a practical focus—for sustainable results in your process automation.
- Discharge
Our experts take the pressure off your team.
We handle administrative tasks—efficiently, reliably, and without any extra work for you.
- Experts
Take advantage of our up-to-date expert knowledge in the operation of cloud environments and data backup for Automic landscapes.
Typische Leistungen
- Tracking of Monitoring Events
- Maintaining Checklists
- Starting and Stopping Processes
- Scheduling and Rescheduling of Processes
- Troubleshooting
- Creating and Customizing Workflows and Processes
- Agent Installations
- Creating Custom Permissions and User Groups
- Reviewing and adjusting objects in release management
- Handling Extensive Incidents and Requests
- Conducting trend analyses and load tests
Why best-blu and BTC Group?
best-blu has been digitizing and automating business processes for over 20 years. As part of the BTC Group, we combine specialized Automic expertise with cloud, infrastructure, and support capabilities:
- best-blu: Extensive experience with Automic and a Broadcom Expert Advantage Partner
- BTC AG: Cloud computing experience and partnerships with relevant cloud providers
- BITS GmbH: IT services with 24/7 availability, including for KRITIS systemsSo entsteht ein Betriebsmodell, das Automic-Know-how, Cloud-Kompetenz und zuverlässigen Support miteinander verbindet.
Your Next Step
Would you like to know whether SC4A, AMS4Automic, or a combination of the two is a good fit for your Automic environment?
Then get in touch with us.
Ihr Ansprechpartner
Andreas Jähnichen
Senior Consultant Automic
Productowner AMS und SC4A
