Request management made easy with

requests4Automation

requests4Automic, Automation, Requests, Automic, Lösung, Solution

With r4A, we bring all your processes together in one central tool – regardless of which systems you currently use. Thanks to the integrated Camunda Engine, specialist departments and process owners can model their processes themselves and automate them directly if required. This makes long coordination processes and losing track of your workflows a thing of the past!

Thanks to ready-made templates from the IT department, even employees without programming knowledge can create and release their own workflows in the user-friendly modeler – all from a single source. As soon as the process is released, the relevant user groups can access it directly. The integrated Camunda Engine enables every user to track the current status of the process they have started at any time.

In view of the increasing expectations for quality and fast provision of services, it is crucial to design processes efficiently and cost-effectively. The best way to achieve this is through greater standardization and a stronger focus on the needs of your customers.

for all users

An intuitive and simple user interface makes r4A attractive for all users.

Customized

r4A is tool-neutral and can therefore be used in any environment.

Expandable

An expandable catalog of requests also makes it possible to map company-specific processes around your Automic system.

Transparent

Every request in r4A is traceable at any time via the integrated Camunda engine, both for users and for support.

Participation

r4A is a product for our customers – therefore we want you to actively participate. Shape new features and the roadmap together with us.

CREATE NEW PROCESSES

Simple process creation for all employees - without any prior knowledge!

The user-friendly interface of r4A enables all employees in the company to create new processes quickly and easily. For the processes created, you can directly access ready-made templates provided by the various IT departments. These templates can either contain links to other tools in your company or ready-made process steps – according to your needs.

Thanks to the clear and easy-to-understand Business Process Modeling Notation 2.0, all users, regardless of their experience, can easily work with the processes. This enables efficient scaling of your automation processes.

 

r4A process creation

Create new forms

Customize forms according to your needs!

With r4A’s integrated form editor, you can provide each process step with a powerful, customizable form – perfect for any use case. Whether simple approvals or complex input masks: in the r4A user interface, you can model everything exactly as you want it.

Self-services for all!

Easy start of processes

With just one click, you can start processes of any complexity and monitor them at any time. Thanks to the clear representation in the business process modeling notation, you always know exactly where a process is and where it might be stuck – without any technical expertise. This reduces communication effort and offers your specialist departments and customers a better, uncomplicated user experience.

You want to know more about requests4Automation?

Then write to us and tell us the topics you are particularly interested in.

Information-to-go

Here you can find our current flyer about requests4Automation