Automic operation presents companies with a wide variety of challenges:
With AMS4Automic, we have taken up the challenge and offer you the service you need to ensure that your Automic environment runs smoothly.
We take care of your business processes in Automic and respond to interruptions and problems, even around the clock. You can choose how much work you want us to do for you from a comprehensive catalog of services. On request, we can also provide the infrastructure for the Automic environment in a highly available hyperscaler cloud.
As a specialist in business process automation with Automic and many years of experience in the field of Application Management Services (AMS), we support your systems around the clock with our broad-based team of automation experts. At a level that you can only achieve with a great deal of effort.
The AMS4Automic solution is anchored across the Group in the BTC Group’s Automation business area. In this Business Area Automation, best-blu and BTC work together to leverage joint potential.
With the anchoring of this service in the Automation business area, the services of our existing Managed Services Automic offering will also be expanded.
With this package, we focus mainly on relieving your 1st level support and operations:
With App-Ready+, the services from App-Ready are expanded to include operational tasks:
With the App-Full package, which you can book in addition to App-Ready or App-Ready+, you also receive support and advice on topics such as
By combining our many years of experience in the provision, operation and further development of highly flexible and at the same time highly available applications in the AWS cloud with our comprehensive Automic expertise, we can provide you with the process management platform as SaaS in a highly available Kubernetes cluster based on AWS EKS.
The Kubernetes edition of the Automic platform shines with its modular architecture with additional stability compared to the “conventional” on-premise version.
By simultaneously hosting the associated database in a highly available cloud setup, a very high level of reliability can be achieved.
With AMS4Automic, you and we are flexible. Services that are not included in a booked package can be ordered via a non-standard service request. Billing is then on a time and material basis.
