Have you thought of everything when your employees go on vacation or even retire or are absent due to illness? We have the solution! With our many years of experience in Automic, we ensure that your Automic processes function flawlessly 24/7!
Disruptions in strategic and important core processes would have far-reaching consequences for your company.
Small teams that make effective monitoring and fast incident or request processing difficult or cause high costs?
Is specialist know-how only available from individual people, the lack of which significantly impairs operations?
Is specialist know-how only available from individual people, the lack of which significantly impairs operations?
Provision, support and configuration of hardware and databases for Automic, which require special knowledge, cause enormous costs?
Time-consuming procurement and management of licenses?
With AMS – Automic Managed Service, we offer you customized services to ensure that your Automic environment runs smoothly. Our experienced team of automation experts will be happy to support your systems around the clock, relieving your internal team of administrative tasks.
Decide individually how much work you want us to take off your hands with our extensive catalog of services. On request, we can also provide the infrastructure in a high-availability hyperscaler cloud!
The AMS – Automic Managed Service solution is anchored in the BTC Group’s Automation business area. In this Business Area Automation, best-blu and BTC work closely together to leverage joint potential.
With this package, we focus mainly on relieving your 1st level support and operations:
With App-Ready+, the services from App-Ready are expanded to include operational tasks:
With the App-Full package, which you can book in addition to App-Ready or App-Ready+, you also receive support and advice on topics such as
By combining our many years of experience in the provision, operation and further development of highly flexible and at the same time highly available applications in the AWS cloud with our comprehensive Automic expertise, we can provide you with the process management platform as SaaS in a highly available Kubernetes cluster based on AWS EKS.
The Kubernetes edition of the Automic platform shines with its modular architecture with additional stability compared to the “conventional” on-premise version.
By simultaneously hosting the associated database in a highly available cloud setup, a very high level of reliability can be achieved.
With AMS – Automic Managed Service, you and we are flexible. Services that are not included in a booked package can be ordered via a non-standard service request. Billing is then on a time and material basis.